Business
- Client Centered
- Business Culture
- Business Planning
- Business Pragmatics
- Chairing Effective Meetings
- Managing Change Programme
- Marketing Introduction
- Meetings – Organising & Running
- Soft Issues Analysis
Client Centered
- Action Learning Sets
- Running Client Centered Learning
Client Facing
- Call Center Skills
- Call Center Coaching
- Customer Awareness Introduction
- Customer Care Programme
- Customer Care for Front-line Staff
- Customer Facing Skills & Techniques
- Dealing with Emotion
Coaching
- Coaching - Accelerated
- Coaching - for Beginners
- Coaching - in Business
- Coaching - Advanced tools
- Coaching - Provocative (Farrelly 1974)
- Counselling Skills in Business
Communication
- Creativity – Problem Solving
- EBC Everyday Business Communication
- Effective Business Relationships
- Communication Skills Introduction
- Communication Skills Workshop
- Communication Skills in Business
- Conflict Management
- Creating Rapid Rapport
- Feedback Giving & Receiving
- Difficult people & Aggression
- Interface Skills
- Interpersonal Communication
- Listening Skills
- Mediation Skills
- NLP Neuro Linguistic Programming Intro
- Understanding Others
- Questioning Skills
- Telephone Skills
Creative Problem-Solving
- Creative Thinking
- Decision Making
- Thinking Skills
Graduates
- Graduate Development
- Graduate Transfer to Business
- Graduate Selection
- Graduate Measuring Progress
Leadership
- Authenticity – A Leadership Issue
- Creating Vision
- Entrepreneurship
- Personal Leadership
- Leadership in the 21st century
- Leadership in Distributed Populations
- Psychology of Change
- Strategic Leadership
- Follower Skills
Management
- Creative Management
- Management Introduction
- Management Skills
- Management Tools
- Managing in a Political Environment
- Managing Work Performance Issues
- Power & Authority – Using
- Senior Management Development
Masters Events (MSc)
- Apex Achieving Personal Excellence
- IPP Improving Personal Performance
- Leadership
- PLaC Personal Leadership & Change
Personal Development
- Assertive Behavior
- Body Language
- Interviewing Skills
- Personal Control
- Personal Identity
- Persuading & Influencing
- Transactional Analysis in Business
- Voice Training for Business
Negotiation
- Negotiation Skills Introduction
- Negotiation Skills Advanced
Presentations
- Image and Personal Projection
- Presentation Techniques
- Presentation Skills for Impact
Sales & Marketing
- Closing Sales
- Consultancy Skills
- Consultative Selling
- Objection Handling
- Selling Skills for Non-Sales Staff
- Technical Sales Skills
- Product Benefits Analysis
Selection & Appraisal
- Appraisal Sills
- Disciplinary Interviewing
- Feedback Giving & Receiving
- Interviewing Candidates
- Objective Behaviour Analysis
- Personal Performance Appraisal
- Personal Performance Management
- Performance Review
- Recruitment & Selection
- Selection Center
Supervisory
- People
- Creative Supervision
- Effective Delegation
- Chairing Meetings
- Influencing
- Motivation
- New Manager
- Objective Setting & Measuring
- Supervisory Skills
- Personal Organisation
- "In box" Management
- Personal Performance
- Project Planning
- Report Writing Skills
- Stress Management in Business
- Time Management
Train the Trainer
- Facilitation Skills (Workshop)
- Feedback Giving & Receiving
- Learning to Facilitate/ Mediate
- Story Telling in Training
- Train the Trainer
- TTT Client Centered Workshops
- Training the Sales Trainer
Training & Development
- Body Language Introduction
- Body language Advanced - Scanner
- Learning Communities (Creating & sustaining)
- Learning Styles (Kolb)
- Outdoor Development Programme
- Questionnaires
Teams
- Team - Building
- Teams - High Performance
- Team - Motivation
- Team - Styles
- Teams & Leadership